We have the best team. Seriously!
OUR CORE VALUES
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Having a diverse team means we bring a lot of different values to you—well beyond the Ts & Cs. We believe that we have best practices to teach your team, and we look forward to learning from our partners as well. Partnership is based in loyalty and honesty, and we make sure to keep communication flowing in both directions so everyone can contribute to success.
Listen, you have to do what you love. We love our team, our partners, and our business. We work hard every single day to deliver quality services to you. And we take full responsibility for making sure we over-deliver on your expectations, holding each other (and sometimes you!) accountable for success.
The power of positivity shapes our organization from top to bottom. We challenge one another to bring the light of positive energy to each interaction within our team, but also to our partners and into the communities we serve.
Team ITBD approaches every day and every project with the mindset to achieve excellence and exceed expectations. We continuously look forward and question where we can add value to our peers’ MSP businesses. Do you have a talent problem you can’t solve? Let us know … maybe we’ll uncover the next great service together.
Our MSP roots run deep. We are inspired by our peers, their commitment to their customers, and each other. Every decision we make comes from a place of support for our community with the goal of doing our part to build an impactful and successful industry. Our ITBD mantra is go-giving, and we live that through our educational conference, Build IT; through our charitable efforts in cities where we live and work; and with each other.
Join Our Team
Looking for a reason to join us? We have SIX (and that’s the tip of the iceberg)
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We view our employees as partners in our business
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We cultivate the whole person through development programs
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Transparency is an essential part of our company
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Our culture inspires creativity and engagement
Inspiring Journey of Our Employees
We want to turn today’s inquisitive minds into tomorrow’s technology leaders. Through sponsorship, IT By Design strives to empower its workforce with higher education programs that develop the strategic skills needed to deliver on challenging projects. See the inspiring journey of our employees.
Playlist
Open Positions
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Finance Manager APPLY NOW
With a strong global finance background—preferably in the US and Philippines—to lead financial operations, planning, and compliance in the Philippines. The ideal candidate will have 3–5 years of managerial experience, a deep understanding of local GAAP, tax compliance, intercompany transactions, and proven team leadership skills.
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Corporate Recruiter APPLY NOW
This role is essential to supporting our internal hiring needs across the U.S., with a strong focus on high-impact positions in New Jersey, New York, and surrounding East Coast regions. You will lead full-cycle recruitment efforts for strategic roles in Sales, Marketing, Finance, Account Management, Human Resources, and Leadership (Manager to Director level).
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Human Resources Manager APPLY NOW
The HR Manager is responsible for overseeing and managing all aspects of human resources practices and processes within the organisation. This includes employee engagement, employee relations, performance management, compensation and benefits, training and development, and compliance with labour laws.
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System Engineer APPLY NOW
The System Engineer will work directly with our clients, as well as other system engineers, to provide support on various support tickets to provide installation and support service for multiple, customer networks.
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Service Coordinator APPLY NOW
Answer inbound customer calls 24/7 in order to open new support requests; provide customer updates on existing support requests.
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Senior System Engineer APPLY NOW
Senior System Administrator/Engineer is a skilled technician who can act as the first point of contact for their end-users to resolve or escalate issues related to desktop hardware, software, network, and others when a request is raised through phone calls, emails, or chats.