We have the best team. Seriously!
OUR CORE VALUES
Having a diverse team means we bring a lot of different values to you—well beyond the Ts & Cs. We believe that we have best practices to teach your team, and we look forward to learning from our partners as well. Partnership is based in loyalty and honesty, and we make sure to keep communication flowing in both directions so everyone can contribute to success.
Listen, you have to do what you love. We love our team, our partners, and our business. We work hard every single day to deliver quality services to you. And we take full responsibility for making sure we over-deliver on your expectations, holding each other (and sometimes you!) accountable for success.
The power of positivity shapes our organization from top to bottom. We challenge one another to bring the light of positive energy to each interaction within our team, but also to our partners and into the communities we serve.
Team ITBD approaches every day and every project with the mindset to achieve excellence and exceed expectations. We continuously look forward and question where we can add value to our peers’ MSP businesses. Do you have a talent problem you can’t solve? Let us know … maybe we’ll uncover the next great service together.
Our MSP roots run deep. We are inspired by our peers, their commitment to their customers, and each other. Every decision we make comes from a place of support for our community with the goal of doing our part to build an impactful and successful industry. Our ITBD mantra is go-giving, and we live that through our educational conference, Build IT; through our charitable efforts in cities where we live and work; and with each other.
Join Our Team
Looking for a reason to join us? We have SIX (and that’s the tip of the iceberg)
We view our employees as partners in our business
We cultivate the whole person through development programs
Transparency is an essential part of our company
Our culture inspires creativity and engagement
Inspiring Journey of Our Employees
We want to turn today’s inquisitive minds into tomorrow’s technology leaders. Through sponsorship, IT By Design strives to empower its workforce with higher education programs that develop the strategic skills needed to deliver on challenging projects. See the inspiring journey of our employees.
Human Resources Generalist APPLY NOW
The Human Resources Generalist will serve as a key resource of the HR and Admin department and help build and grow our HR (talent acquisition, HR operations, compensation and benefits) and administration (facilities management, vendor management) capabilities.
Senior Helpdesk Support Specialist APPLY NOW
Senior System Administrator/Engineer is a skilled technician who can act as the first point of contact for their end-users to resolve or escalate issues related to desktop hardware, software, network, and others when a request is raised through phone calls, emails, or chats.
Helpdesk Support Specialist APPLY NOW
System Administrator would be responsible for handling first level support of service requests in a professional and timely manner This relates to all technology, including workstations, printers, networks, user account management, and vendor specific hardware and software.
Advanced System Administrator APPLY NOW
Advanced System Administrator is a skilled technicians who is responsible for handling back-end infrastructure support as well as advanced second-level support of service requests in a professional & timely manner and managing the activities and responsibilities of the service desk team.
Technical Team Lead APPLY NOW
Managed Services Team Leader will be responsible for leading, motivating and overseeing the day to day management of a team of Managed Service Support System Engineers; ensuring that the team provides a first class service to ITBD’s onshore Clients when dealing with and resolving a variety of managed service enquires.